DISH is a Fortune 200 company with more than $15 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the first live, internet-delivered TV service – Sling TV – that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.
Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.
We are driven by curiosity, pride, adventure, and a desire to win – it’s in our DNA. We’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.
Opportunity is here. We are DISH.
Our Sling Customer Support Representatives are responsible for assisting customers on a wide range of topics including payments and billing, product features, and technical support. They provide world class customer service through one-call resolution and establishing long-term customer relations. Representatives are dedicated to resolving customer’s inquiries accurately and efficiently, which ensures customers are 100% satisfied with the DISH/SLING products and services they have chosen. Prior related experience is not required, as we provide all of the training needed to be successful.
Primary responsibilities fall within the following categories:
A Sling Customer Support Representative performs the job duties and responsibilities above as well as the following essential job functions: